Question 1

What are your delivery hours?

Accepted Answer

We deliver fresh vegetables daily between 6:00 AM and 10:00 AM.

Question 2

How do I subscribe to a plan?

Accepted Answer

Open the Subscription section from Home, choose your veggies, duration, frequency and pay.

Question 3

Can I pause or cancel my subscription?

Accepted Answer

Yes, you can pause or cancel anytime from My Subscriptions in your profile.

Question 4

What payment methods do you accept?

Accepted Answer

UPI, Debit/Credit cards, Net Banking, Wallet, and Cash on Delivery.

Question 5

How do refunds work?

Accepted Answer

Refunds are credited to your DUHAT Wallet within 24 hours for missed/damaged items.

Question 6

Do you deliver to my pincode?

Accepted Answer

Check pincode availability from Profile › Pincode. We add new areas every week.

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